Privacy Policy
Effective date: September 30, 2025
Who we are & how to contact us
J.L. Miller Realty (“we,” “us,” or “our”) is a real estate team operating at Keller Williams Vestavia in Birmingham, Alabama.
This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit www.JLMillerRealty.com (the “Site”) and our related subdomains (including homes.jlmillerrealty.com), contact us, or engage our real estate services.
Contact: info@JLMillerRealty.com | (205) 202-0224
Mailing address: 3595 Grandview Pkwy, Suite 250, Birmingham, AL 35243
Relationship to Keller Williams Realty
Keller Williams Realty, LLC (“Keller Williams”) is a franchisor. Market Centers and their agents (including our team) are independently owned and operated.
This Site is operated by J.L. Miller Realty, and our privacy practices are described in this Policy. When you interact directly with Keller Williams websites, apps, or services, Keller Williams’ own privacy policy applies, and their practices may differ from ours.
Scope
This Policy covers personal information we collect online and offline through: the Site and its subdomains; contact, valuation, showing request, and other lead forms; saved searches and alerts on our IDX property search; emails, calls, SMS; and in the course of showings, offers, and transactions with cooperating brokerages and service providers (title, lenders, inspectors, etc.).
Personal information we collect
Depending on your interactions with us, we may collect:
• Identifiers & contact details (name, email, phone, postal address).
• Property interests & preferences (price range, neighborhoods, beds/baths, timelines).
• Account & profile data for IDX search (saved searches, favorites, alerts).
• Inquiry & transaction data (showing requests, offers, contracts, closing details).
• Professional/financial data you choose to provide for offers or qualification (e.g., lender pre-approval letter details).
• Communications (emails, calls, SMS).
• Device/usage data (IP address, browser/device type, pages viewed) via cookies and analytics tools.
• Social/account connections if you opt to sign up or log in through a third party (e.g., Facebook).
Sources of information
We collect information directly from you; automatically from your devices when you use the Site; from our IDX website provider and other service providers; from public sources (e.g., MLS data, public records); and from parties to a transaction (e.g., cooperating brokers, title/lenders) as needed to deliver services.
How we use information
We use information to: respond to inquiries; schedule showings and provide property search tools; create and manage IDX accounts, saved searches, and email alerts; prepare comparative market analyses (CMAs) and market insights; facilitate offers, negotiations, and transactions; send administrative messages (e.g., disclosures, appointment confirmations, contract-related notices); personalize content and recommendations; operate, secure, and improve the Site; detect, prevent, and investigate fraud or abuse; comply with legal obligations and MLS rules; and protect our rights and the rights of others. Where permitted by law, we may send informational or marketing communications about listings and market updates; you can opt out at any time.
Cookies & tracking technologies
We and our service providers use cookies, pixels, and similar technologies to operate the Site, remember preferences, measure traffic, and improve performance (for example, analytics tools such as Google Analytics). You can manage cookies through your browser settings. Disabling some cookies may affect Site functionality.
Text/SMS communications
If you provide a phone number, you may receive texts about appointments, listings that match your criteria, and other service-related updates. Message/data rates may apply. You can opt out by replying STOP. Consent is not a condition of any purchase or service.
How we share information
We may share information with: (i) service providers performing services for us (e.g., IDX/website platform, hosting, email/SMS tools, analytics, IT/security); (ii) cooperating real estate professionals and transaction parties (listing or buyer agents, brokers, MLS participants, title, escrow, lenders, inspectors, appraisers) to facilitate a transaction you request; (iii) professional advisors (attorneys, accountants); (iv) government, regulators, and law enforcement when required by law or to protect rights, privacy, safety, or property; and (v) third parties in connection with a business transaction (e.g., merger, acquisition, or asset sale). We do not sell personal information or share personal information for cross-context behavioral advertising. If this changes, we will provide required notices and opt-out options.
Your choices & rights
• Email: You can unsubscribe using links in our emails or by contacting us.
• SMS: Reply STOP to opt out of texts.
• Cookies/Analytics: Use your browser settings to manage cookies; some analytics vendors provide their own opt-outs.
• State privacy rights: Depending on your state, you may have rights to access, correct, delete, or obtain a copy of certain personal information, to opt out of targeted advertising, and to appeal a decision. To exercise rights, contact info@JLMillerRealty.com; we may need to verify your identity and state of residence.
Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure; please use strong, unique passwords for any accounts you create and promptly notify us of suspected unauthorized activity.
Data retention
We retain personal information for as long as needed to provide services, support transactions, comply with legal and MLS/recordkeeping requirements, resolve disputes, and enforce agreements. Retention periods vary based on data type and legal obligations.
Children’s privacy
The Site and our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it as required by law.
Third-party links & social features
The Site may link to third-party sites and services (including IDX platforms and social media). Their privacy practices are governed by their own policies, not this Policy.
Do Not Track
Our Site does not respond to Do Not Track (DNT) signals at this time.
International visitors
We operate in the United States and the Site is intended for U.S. visitors. If you access the Site from outside the U.S., you consent to the transfer of your information to the U.S.
Changes to this Policy
We may update this Policy periodically. The Effective date above reflects the latest version. Material changes will be posted on this page and, where required by law, we will provide additional notice.
How to contact us
Questions or privacy requests:
Email: info@JLMillerRealty.com
Phone: (205) 202-0224
Mail: J.L. Miller Realty, 3595 Grandview Pkwy, Suite 250, Birmingham, AL 35243
Notice at Collection (summary for CA and certain U.S. states)
Categories collected: identifiers/contact details; property preferences; account/profile data for IDX; inquiry/transaction data; professional/financial data you choose to provide; communications; device/usage data; social/account connection data (if used).
Purposes: provide services and property search; communications and alerts; transactions; security/fraud prevention; legal compliance; site operations/analytics.
Disclosures: service providers; transaction parties (as needed); professional advisors; authorities; parties to a business transaction.
Sale/Sharing: We do not sell personal information or share it for cross-context behavioral advertising.